Hello, my name is

Dinesh Pandey

Cybersecurity

About me​

I have a dedicated IT professional with 6+ years of experience, passionate about networking, thriving on solving complex issues, and keen interest in building enterprise-level infrastructure in Azure.

Company Profile​

Shridpro Corporation

CEO/ CFO

Shridpro Corporation: A leader in providing cutting-edge technological solutions and business services that drive efficiency and innovation.

Nugent Grocery

CEO/ CFO

Nugent Grocery: A trusted name in the retail and grocery industry, known for providing quality products and services to local communities.

Lakeline Food Store

CEO/ CFO

Lakeline Food Store: A rapidly expanding chain focused on providing quality food and groceries with a strong commitment to customer satisfaction and community support.

Professional Experience

ORION IT Contract: Remote IT Support Specialist   July 2019-Present References available upon request

    • Creating, modifying and deleting user accounts.
    • Active Directory and Exchange Mailbox Management: Managing and Maintaining AD Users, Exchange mailbox, creation and deletion.
    • Troubleshoot, assist, support with network-related issues, internet connectivity issues and VPN problems and Network drives.
    • Onboarding and Offboarding support by collaborating with HR including managing user accounts and mailbox while offboarding.
    • Highly engaged with the IT Networking Team to train in additional skills and help with the daily administration of Troubleshooting while resolving customers issues precisely.
    • Support with Exchange Online, One Drive, Teams and basic administration of Office365 services and resolved more than 15 tickets per day efficiently.
    • Remotely Supported Win 10,11 PCs and Laptops using Team Viewer, Teams and assisted with Installation of Malware Bytes.
    • Shared and reduced ticket time by almost 40% by creating a list of common cyclic customer IT desktop and application fixes for the whole team via MS teams.

Network Experience

HOME LAB – HYPER V ON WINDOWS 2019 SERVER/ MICROSOFT AZURE July 2019-Present
  • Deployed a domain controller on Windows Server 2022 with Windows Server 2029 utilizing Azure VM.
  • Deployed an Exchange Server 2019 in Server in lab in an enterprise network, exchange hybrid and migrated mailbox from On-Prem Exchange Server to Exchange Online.
  • Installed Windows Server 2019, Active Directory, joined multiple domain controllers with two Windows Server 2019 machines and joined two Win 11 VMs.
  • In Intel NUC, WSUS installed, PRTG Network Monitor. Symantec, Veeam Backup, WDS, SCCM, Red Hat Linux in Hyper-V, Virtual Box and VMWare.
  • Built a lab in MS Azure to simulate an enterprise network, managed VM and Imaging with Windows with Autopilot.
  • Managed, ran and created applications across multiple clouds and VNETS within the resource group to simulate network subnets.
IT Support Specialist -Architecture, Active Directory/Exchange and Microsoft 365
  • Assisted users with MS Outlook and Teams.
  • Supported users with MAC, DELL, HP machines.
  • Documents upgrade requests, asset and inventory management.
  • Effective communication with both technical and non-technical users, handled many support calls successfully and strong problem-solving skill and patience. Successfully worked on high
  • Supported users with laptops, desktops including Mac PCs along with desktops, laptops issues related to hardware, software and Office 365.
  • Managed Active Directory users and groups with user accounts and permissions within a network environment.
  • Managing and providing excellent customer support in ticketing systems like Zendesk, Freshdesk and Zoho Desk.
  • Installed, configured and troubleshoot Windows OS, MS Office
  • Documents upgrade requests, asset and inventory management.
  • Implemented security measures, knowledge of network security and conducted security audits.

Education

2025

Expected Graduation

Cybersecurity Bootcamp

University of Boulder Colorado

2026)

Expected Graduation

Bachelor of Computer Science

Western Governers University

2027

Expected Graduation

Master of Data Science

University of Boulder Colorado

2028

Expected Graduation

Master of Computer Science

University of Boulder Colorado

2029

Expected Graduation

Master of Engineering

Master of Engineering in Engineering Management

What I do

From understanding your requirements, designing a blueprint and delivering the final product, I do everything that falls in between these lines.

Network Design and Management

I specialize in designing and implementing functional networks, managing devices, troubleshooting issues, and ensuring secure environments, backed by my CompTIA Network+ certification.

IT Support and System Administration

Certified Google IT Professional with expertise in IT support, system setup, network configuration, and troubleshooting, ensuring secure and smooth operations.

Cybersecurity Incident Response

Certified in Cybersecurity Breach Studies, I analyze incidents, research cyber attacks, and assess their impact to identify vulnerabilities and improve security.

Data Analysis and Predictive Modeling

Skilled in data collection, cleaning, and analysis to uncover insights. I create clear visualizations and build predictive models to forecast trends for data-driven decisions.

Skills

Machine Learning
85%
Cyber Security
95%
Python
94%
Data Science
87%
Predictive Modeling
91%
Breach (Security Exploit)
89%
security analyst
93%
Computer Security Incident Management
92%

Projects

August 2024

Real world Dataset

Data Science Challenge

Jupyter Notebook. Participants applied machine learning algorithms, data manipulation, and feature engineering, gaining hands-on experience in model evaluation and data visualization.

August 2024

Healthcare organization

Build and deploy a stroke prediction model using R

A healthcare organization aims to predict stroke risk using patient medical history and demographics. As a data scientist, your task is to build, validate, and deploy a stroke prediction model, analyzing and visualizing data to improve patient outcomes and mitigate stroke risks.

May 2024

Breach Response Case Studies

Cybersecurity Capstone

In this activity, you'll choose a company that faced a data breach, analyze the attack type, timeline, vulnerabilities, and missed security opportunities, and create a breach report using a provided template.

Certificates

  • Harvard AI Summer Bootcamp Certification, Harvard University
  • CompTIA Network+ Coursera Fast Track CompTIA A+   Coursera Fast Track CompTIA Security+
  • Google IT Professional Certificate
  • Microsoft 365 Fundamentals Certificate
  • Microsoft Azure Fundamentals Certificate
  • IBM Cybersecurity Analyst Certificate
  • Google Cybersecurity Professional Certificate
  • Microsoft Cybersecurity Analyst Professional Certificate
  • Fundamentals of Red Hat Enterprise Linux 9
  • Advance Application Management with Red hat OpenShift
  • Architecting with Google Kubernetes Engine
  • AWS Fundamentals: Going Cloud Native Cerficate3
  • Palo Alto Network Security, Cloud Security, Cybersecurity Fundamentals
  • IBM and ISC2 Cybersecurity Specialist
  • ISC2 System Security Certified Practitioner Specialization
  • Python for Everybody Specialization
  • Agile Project Managment Certificate
  • CompTIA Security+ (Estimated November 2024)

About

Get In Touch
  • Austin, TX 78660
  • 832-231-5169
  • dineshpandey3683@gmail.com
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